Welcome to our payment guide for ShipKey your trusted solution for shipping software. As the digital landscape continues to evolve, maintaining your software subscriptions has become paramount. Our aim is to simplify this process for all our valued users. Whether you are starting a new subscription or managing an existing one, this article is designed to streamline your payment process. This allows you to focus on leveraging ShipKey to enhance your shipping operations, rather than navigating complex payment procedures. Let’s explore the straightforward steps you can follow to manage your ShipKey subscription:
- 1. Please note, only an account owner has the authority to update the subscription plan and billing information. If you are the account owner, navigate to ‘Billing’, then ‘Subscription’.
- 2. Next, select the subscription level that best suits your needs, if you choose to pay for ShipKey annually you will receive a discounted subscription cost. During your trial period, you can change your subscription level at any time to explore different features. For more detailed information about what each subscription level offers, please visit our pricing page.
- 3. Now it’s time to configure your payment method. Navigate to ‘Payments’ located on the left-hand side of the interface to add or modify your payment details. Once your first bill is generated, you will be able to view it in the ‘History’ section. We ensure account owners receive an email reminder before the commencement of a new billing cycle, providing an opportunity to adjust their subscription as desired. If a bill has been generated that you wish to amend, please do not hesitate to reach out to our support team.
- 4. Congratulations! You are now ready to use ShipKey. Should you need to cancel your subscription or if you have any questions, please feel free to contact our support team at [email protected]. You can also reach out through chat or phone support, if applicable to your subscription level.
Thank you for choosing ShipKey for your shipping needs. We are committed to making your experience as seamless as possible.