Import orders from a Store
There are two ways to import orders from a store: manually and automatically. How to Manually Import Orders Navigate to...
Send Order Updates to a Store
Just like order importing, there are two ways to send order updates to a store: manually and automatically. How to...
How to Import Orders from a CSV file
Follow the steps below to create orders from a CSV file. 1. From any of the orders tabs click the...
How to Create a Manual Order
From any of the orders tabs click the button and select “Create Order” Fill out the fields and click “Add...
Order Status Guide
Order Statuses Shipkey has three main order statuses: Unfulfilled, Fulfilled, and Canceled. Within the “Unfulfilled” status there are three sub...
Order Search and Status Changes
This article covers how to search for orders and manage order status manually in Shipkey. For more detailed information on...
Combine and Uncombine Orders
Combine Orders If two or more orders are in the same status, they can be combined. Follow the steps below...
Edit Order Details
To edit an order in the Unfulfilled, Needs Review, Ready, or On Hold status, please follow these simple steps: 1....
Voiding labels in ShipKey is a simple process, but it’s important to remember that the platform can only void labels...
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